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THE HUB BUILDINGS | HOTEL OPERATIONAL MANAGEMENT TOOL - CMMS CORRECTIVE AND PREVENTIVE MAINTENANCE, HOUSEKEEPING, QUALITY, AUDIT, NEW OPENINGS, F&B

HOUSEKEEPING MODULE

Enables you to manage all tasks related to cleaning the rooms and common areas, increasing productivity and speeding up communication between the floors department and reception.

Some of the functions within the Housekeeping module are:

  • Report new guest requests in real time (towels, new sheets, amenities, etc.)
  • Dynamic task allocation to housekeeping staff
  • Communication of new task sheet allocation in real time, room ready for inspection, new guest check out, etc.
  • Management of minibar consumption, linen, Do Not Disturb, and Lost&Found.
  • Productivity analysis with KPIs for analysing and decision making

grades

“Reduce response times and improve the quality of your cleaning service”

Dynamic Task Assignment

Plan the daily tasks and assign them to different members of housekeeping and manage the rotation during the day in a fast, agile and effective way.

Specific task assignment to members of housekeeping, based on the number of checkouts and guests, the working hours of each staff member and the average cleaning times.

Replace paper planning with a simple App with real-time updates and complete trackability at your fingertips.

Faster planning and immediate communication between departments. Improving the cleaning procedures, laundry, etc.

Automatically manage bed linen changing depending on the customer’s check-in date.

Logging of “Do Not Disturb” signs (DND) to know if you are able to access a room for cleaning.

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Communication between Departments

Automatic notifications at checkout to proceed with the cleaning, improving the availability times of rooms for new customers.

Immediate communication between reception and housekeeping via text chat for notifications such as late checkouts, room priority or other types of queries.

Automatic notification to the head housekeeper once a room has been cleaned, optimising the quality of the service thanks to the increase in room checking speed.

Know in real time which rooms have been cleaned and checked, as well as the minibar consumption or items collected for laundry.

Minibar, Laundry and Lost & Found Management

Quick reports on the minibar consumption in each room. All data in real time sent to reception and the customer invoice thanks to PMS integration.

Daily consumption reports, replenishing stock in the trolley used to refill the minibar and stock management through ERP integration.

Make laundry orders, register incidences and generate reports optimizing and streamlining your management.

Logging of belongings lost and found with a description and annex of photos for better customer service.

"Its handling is easy and simple and has a host of advantages."

Improvement in the planning and organization of the Housekeeping department, communication of the tasks, greater control of the situation of the rooms, task allocation, cleaning planning, mini-bar products and laundry control, report issues to the technical service, assignment of extra beds, cribs, amenities, etc.

We are happy!

HOUSEKEEPER NH COLLECTION PASEO DEL PRADO

Productivity reports and analysis

Establish the target cleaning times for departure and stay over rooms, and obtain productivity rates, improvement margins and possible annual savings.

Obtain periodic productivity reports, specific data for each member of housekeeping and each room, staff and daily schedules for knowing routes and non-productive times between rooms, etc.

Optimise cleaning times, developing an efficient method and training all members of housekeeping who require it, according to the KPI.

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